A friend who attended this summer's SUCCESS Symposium in Anaheim told me this story the other day:
"I was in line at Starbucks and recognized Jeffrey Gitomer in front of me. He spoke at the event. I'd met him a few times over the years in the course of business, but didn't expect that he'd remember me. Not only did he remember me, but he paid for my coffee and invited me to sit with him and visit!"
Frankly, my friend's story didn't surprise me. Jeffrey Gitomer knows how to make and keep connections. He knows the sales process—it's in his DNA.
(Sales Promotion Email from Kyle Wilson, YourSuccessStore.com – August 21, 2008)