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THRIVE

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GJ Conference Vietnam 2019

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GJ conference - Intro

THRIVE

We have an annual theme in our office and last year it was DICI.......A year of tightening and improving procedures and systems and developing our people and their roles.
It was a hard year. We drilled down on everything. We didn't want that our staff to be come overwhelmed by it all and we had to be careful to communicate that what we were doing was like road works, necessary but temporary. Nobody likes road works, they hold things up, slow things down and things look messy for a while but without them things start break down
Everyone worked really hard and no one left us........so it was a win!! (actually one left us)
We didn't want that our guys
This year we wanted to make sure we capitalized on all the hard work from last year. So this year we have a new theme ........THRIVE
e had to be careful to communicate to our staff that this is only road works and not the norm, it was only temporary for a bigger purpose.
It was a hard year, but really important time in our business, preparing and strengthening our people and systems
and it was exactly that! A year of road works, tightening procedures and systems, developing our people and their roles
It was a really important time in our business, preparing and strengthening our people and systems
Road works are necessary but temporary, you don't want to stay there. Road works are only carried out to improve efficencies to get where you want to go safer and faster, you don't want to be going over things all the time, you want to make progress and get on with what it is that we're here to do, build homes
but who knows you don't want to stay there. Road works are temporary so you can get to where you want to go safer and faster, you don't want to be going over things all the time, you want to make progress and get on with what it is that we're here to do, build homes
Road works are temporary so you can get to where you want to go faster and safer
we want to now that were going to be able to capitilise on all the hard work from last year
This year we have a Theme........THRIVE
and we asked our staff a question
If we can't say that after this day as well as the other leadership stuff we do that it makes your life then we are waisting our time
Life can be hard. There is no silver bullet but we can choose to Thrive
So this year we have a new theme ........THRIVE
If we can highlight the areas we want to thrive in and work on, invest and influence those areas we will Thrive. Is it a guarantee? no, but you can guarantee that if you don’t work on, invest and influence those areas the natural way of things is for them to breakdown
We asked our staff a question......
Who wants to THRIVE and who wants to just Survive?”
Who wants to THRIVE and who wants to just survive?
The reason we asked this is because, who knows working hard isn't all that it takes to succeed in life,
Many of us work really hard just to survive
Its amazing, no body ever puts their hand up and says, no I just want to survive! So the next question needs to be asked
Are we willing to do what it takes to THRIVE?"
So the next question needs to be asked “Are we willing to do what it takes to THRIVE?"
Just surviving is what we all do in hard times to get by, its like road works, but you don't want to live there.....
No body wants to just Survive, everybody wants to THRIVE, but are we doing what it takes?
No body wants to just Survive, everybody wants to THRIVE, but are we doing what it takes?
if you think about your staff, you know who’s thriving and who is just surviving, you know who
Everything is based on relationships
Surviving is a natural instinct, Thriving is a deliberate behavior.......We have to choose to Thrive or we’ll just survive!
Surviving is a natural instinct, Thriving is a deliberate behavior.......We have to choose to Thrive or we’ll just survive!
Surviving is a natural instinct, Thriving is a deliberate behavior.......We have to choose to Thrive or we’ll just survive!
Lets look at what it means to.....Survive
SURVIVE - “To continue to exist” (Cambridge English Dictionary)
To continue to exist
Ride (out), weather, outlast, outlive, wear out, pull through, abide, continue, endure, hang on, hold on, hold out, hold up, last, lead, persist, stand, stick out, withstand
THRIVE- “To grow, develop, and become successful” (Cambridge English Dictionary)
Context and content
To grow, develop, and become successful
Flourishing, prosperous, prospering, growing, developing, burgeoning, blooming, healthy, successful, advancing, progressing, prolific, booming, profitable, expanding, fast-growing, strong
Why are we doing this
If I’m honest there have been many times in our time in business and life where Nat and I have worked really hard.....Just to survive
We have all made great achievements, but some times it feels like 2 steps forwards one step back. Life can be this way but it’s not where we should live
The first thing i think we need to do is be honest. Looking over all the areas of our businesses and lives and evaluating
“Where am I thriving and where am i just surviving.... or worse”
work life balance
Enjoyed the ride
Profits
Staffing
We believe that
I woudl say we have just survived more than we have THRIVED
Today were going to look at some areas that will help us evaluate where we’re up to and give is try to get a bit of clarity for what’s normal and what we need to adjust
Firstly......

KNOW YOUR SEASON

Thriving is not about being perfect in every area, Its about Thriving in the season your in
A tree in winter has no leaves, but
Thriving is about being healthy in your season. There are seasons where everything is blooming and seasons where there’s not a leaf in sight. A tree with no leaves in winter is still a healthy tree no matter what it looks like. It’s when that same tree still has no leaves in spring and summer that we start to wonder how healthy the tree is.
Thriving, is living out the seasons of your life in a way that protects and prepares you for the next season. Then making the best of what comes
No body is perfect in any area or season, but we can all make the choices necessary to give our selves every chance to ThrivE
Things are not where they used to be but were not where we want to be
We could stand here and say how great this year is going to be, how hard we have worked and now everything is just going to fall into place, but who knows life doesn't work like that
There is a scripture that says that we can have a life above and beyond what you have ever hoped dreamed or imagined

This year there is drought, 2 major elections and finance issues
We can't put out head in the sand, but I'm not going to be the cause of the more issues, we're going to plan to THRIVE and plan for success
I heard a great saying a while back
“Hope is not a Strategy”
We cant just hope everything will be OK.....If we want to THRIVE, we have to have a plan and carry it out
If we want to THRIVE, we have to have a plan and carry it out
Its not about being perfect, its about doing something
Where do you need to be better?
What’s coming that you need to prepare for?
What do we need to stop doing, what do we need to start doing?
One of the biggest obstacles we face is our selves
We believe that you and your families can live that kind of life
We can THRIVE in every season, if we stay focused and positive
Is it a guarantee, no, but I can guarantee if you don’t stay focused and positive you succeed and you wont THRIVE
We could stand here and say how great this year is going to be, how hard we have worked and now everything is just going to fall into place, but who knows life doesn't work like that
In saying that we
Life can be hard. There is no silver bullet but we can choose to Thrive
We believe that y
If we can highlight the areas we want to thrive in and work on, invest and influence those areas we will Thrive. Is it a guarantee? no, but you can guarantee that if you don’t work on, invest and influence those areas the natural way of things is for them to breakdown
Thrive
Our walk has been 2 steps forward and one back
We are determined that two steps forward and one step back wont the mark of our business
A TENSION TO MANAGE VS A PROBLEM TO SOLVE
Road works are necessary but temporary, you don't want to stay there. Road works are only carried out to improve efficencies to get where you want to go safer and faster, you don't want to be going over things all the time, you want to make progress and get on with what it is that we're here to do, build homes
Road works are necessary but temporary, you don't want to stay there. Road works are only carried out to improve efficencies to get where you want to go safer and faster, you don't want to be going over things all the time, you want to make progress and get on with what it is that we're here to do, build homes
ONLY YOU CAN DO IT

YOUR WORTH IT

Since Christmas my car has had,
1. A cracked windscreen, now since replaced
2. In the same day we, put the wrong fuel put in the car AND
3. Hit a Roo
4. Then, someone or thing smashed the review mirror,
5. Which lead us backing into something and putting a big hole in the rear guard and
6. Finally the other day i found a big dint in the roof.
I had a customer the other day ask what had happened and said that it looked like a bearute taxi!!
We know how it goes with cars....... it gets a dint here and a scratch there and it starts to not look as good as it used to, then it gets a couple more dint's and the kms clock up and the owner starts to feel as though the car is too far gone to worry about it any more.
Think of the most bashed up car you have ever seen on the road.......at one time that car was brand new.
My car has just gone through a bit of life!!!
It starts to lose its value in the eyes of it’s owner....Once that happens the car goes down hill and gets worse and worse.
Its what i do after the damage is done that shows how committed we are to something
QUESTION
What damage has been done in your lives or business?
The hardest thing for us humans is to accept that we still have value when things go wrong , when bad things happen or we stuff things up
But we all do that, no body is perfect and bad things happen in all our lives.....Its what we do after the damage is done that matters
A person looking from the outside might look at my car and think that I don't care for it. But…..
A person looking from the outside might look at my car and think that I don't care for it. But…..
My car has just gone through a bit of life!!!
Its what we do after the damage is done that matters
That’s actually the strong hold Religion has on people. the thinking that we have to build up our worth to God so he will accept us
My car has just gone through a bit of life!!!
Life happens....My car has just gone through a bit of life!!! , My car is fixed now, It had value to me
What ever has happened in your business or life, you are worth it
and that's what happens to us in life, but we are worth it. We are worth what it takes to THRIVE
But you have to know that and do what it takes to repair any damage
Head office cant do it, Corporate office cant do it, you have to decide your worth it, then do what it takes to THRIVE

EXPECT THE BEST AND PREPARE FOR THE REST

This year there is drought, 2 major elections and finance issues
We can't put out head in the sand, but I'm not going to be the cause of the more issues, we're going to plan to THRIVE and plan for success
I heard a great saying a while back
EXPECT THE BEST AND PREPARE FOR THE REST
“Hope is not a Strategy”
We cant just hope everything will be OK.....If we want to THRIVE, we have to have a plan and carry it out
Its not about being perfect, its about doing something
Where do you need to be better?
This year there is drought, election, and finance issues
What’s coming that you need to prepare for?
What do we need to stop doing, what do we need to start doing?
One of the biggest obstacles we face is our selves
We can THRIVE in every season, if we stay focused and positive
We can't put out head in the sand but I'm not going to be the cause of the issues, we're going to fight
Is it a guarantee, no, but I can guarantee if you don’t stay focused and positive you succeed and you wont THRIVE

A TENSION TO MANAGE VS A PROBLEM TO SOLVE

Road works are necessary but temporary, you don't want to stay there. Road works are only carried out to improve efficencies to get where you want to go safer and faster, you don't want to be going over things all the time, you want to make progress and get on with what it is that we're here to do, build homes
Road works are necessary but temporary, you don't want to stay there. Road works are only carried out to improve efficencies to get where you want to go safer and faster, you don't want to be going over things all the time, you want to make progress and get on with what it is that we're here to do, build homes
Road works are necessary but temporary, you don't want to stay there. Road works are only carried out to improve efficencies to get where you want to go safer and faster, you don't want to be going over things all the time, you want to make progress and get on with what it is that we're here to do, build homes
Road works are necessary but temporary, you don't want to stay there. Road works are only carried out to improve efficencies to get where you want to go safer and faster, you don't want to be going over things all the time, you want to make progress and get on with what it is that we're here to do, build homes
There are issues we face that are always going to be issues and there are issues we need to overcome and remove
A tension to manage
Building and maintaining a great work culture
Maintenance
Staff management
cash flow
A problem to solve
A bad work culture
Bad customer care reports
Bad service
Low quality
Lack of sales
Low profits
We might not be able to control everything but we can influence everything
Circle of concern
HAVE A PLAN
If we want to THRIVE, we have to have a plan and carry it out
Its not about being perfect, its about doing something
Where do you need to be better
Whats coming that you need to prepare for?
But we had to make changes
We haven't got it all sorted but we
Vietnam
We are the difference makers......no body else can do it for us
no body else can do it for us

DO WHAT’S RIGHT

For us to be the best, we have to be the best!
Do what we say
A real mistake In society these days is we are happy just to give the appearance of success and happiness. It's like building houses that look great from the outside that are all empty and unfinished on the inside!
Thriving takes consistent effort, hard work, integrity, diligence and determination. There are no short cuts
We all fail at things and some are better at some things and not so good at others, that's life
Our clients are a gauge on how we're doing in those areas
Complaints arnt always fair but they often expose an area we could work on to thrive!
Let's see the challenges we face as an opportunity to thrive
The problem is is we see these areas as areas of failure! We haven't failed We're just living life
We haven't failed
We're just living life
The idea is to live life as best we can do we can thrive!
When we do things it takes to THRIVE, we won't be able to keep our customers from beating down the doors!!
We will be found out!
What your why!!!
Ours is........
Why is it important?
Without it you have no meaning other that to keep the faceade up!!

THE BEST IS YET TO COME

DICI
We have to be committed to “Better”
Do what we say
A real mistake I n society these days is we are happy just to give the appreance of success and happiness
Actually having it takes consistent effort, hard work, integrity, diligence and determination
Our clients are a gauge on how we're doing in those areas
Complaints are always fair but they often expose an area we could work on to thrive!
Let's see challenges as an opportunity to thrive
The problem is is we see these areas as areas of failure!
We haven't failed
We're just living life
The idea is to live life as best we can do we can thrive!
You start to thrive we won't be able to keep the customers fro. Our doors!!
Just settle for image, we will breakdown not breakthrough!
We will be found out!
What your why!!!
Ours is........
Why is it important?
Without it you have no meaning other that to keep the faceade up!!
It's like building houses you look great from the outside that are all empty and unfinished on the inside!
STAFF
if you think about your staff, you know who’s thriving and who is just surviving, you know who
CLOSING
There is no silver bullet
We could stand here and say how great this year is going to be, how hard we have worked and now everything is just going to fall into place, but who knows life doesn't work like that
To Thrive is to be deliberate!
We could stand here and say how great this year is going to be, how hard we have worked and now everything is just going to fall into place, but who knows life doesn't work like that
Life can be hard. There is no silver bullet but we can choose to Thrive
If we can highlight the areas we want to thrive in and work on, invest and influence those areas we will Thrive. Is it a guarantee? no, but you can guarantee that if you don’t work on, invest and influence those areas the natural way of things is for them to breakdown
Who wants t have an ordinary year? Who wants to just get by?
To Thrive is to be deliberate!
The best is yet to come!
Life can be hard. There is no silver bullet but we can choose to Thrive
If we can highlight the areas we want to thrive in and work on, invest and influence those areas we will Thrive. Is it a guarantee? no, but you can guarantee that if you don’t work on, invest and influence those areas the natural way of things is for them to breakdown
We are determined that two steps forward and one step back wont the mark of our business
The best is yet to come!
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